GigVolt Privacy Policy

1. Introduction

This Privacy Policy describes how GigVolt ("we", "our", or "us") collects, uses, and protects your information when you use the GigVolt mobile application ("the App"). We are committed to transparency and safeguarding your personal data in accordance with Google Play Developer policies, the General Data Protection Regulation (GDPR), and the California Consumer Privacy Act (CCPA/CPRA).

2. Information We Collect

We collect and process only the minimal data necessary to provide and operate the App:

• Google Account Profile Information: When you sign in using "Sign in with Google", we receive your Google user ID, name, email address, and profile picture URL. We use this information solely to identify your account, manage and back up your settings and evaluation quotas across devices, and personalize your experience.
• Gig Offer Data & On-Device OCR (Processed Locally): When you grant Android Accessibility Service permission, the App reads on-screen text elements emitted by supported gig delivery and rideshare apps (e.g., DoorDash, Uber Eats, Uber Driver, Grubhub, and Instacart). When accessibility tree nodes are unreadable, on-device optical character recognition (OCR) is performed locally using Google ML Kit. All text recognition and metric evaluations occur transiently in volatile device memory in real time. Raw screen bitmaps, screenshots, customer delivery street addresses, customer full names, apartment gate codes, and delivery notes are never stored permanently, uploaded to external cloud servers, or sold to third parties.
• Rewarded Video Ads & Daily Quota Data: Evaluation counts, remaining daily quota limits, and bonus evaluations unlocked via rewarded video ads are managed locally on your device and synchronized with your Google account. When you choose to watch rewarded video ads to unlock bonus evaluations, third-party advertising SDKs (Google AdMob) process standard mobile advertising identifiers (such as the Android Advertising ID) to serve ads, prevent fraud, and confirm reward delivery. No credit card, debit card, or banking details are collected or processed.
• Anonymous App Health & Crash Diagnostics: If an offer screen layout cannot be recognized, the App may send anonymous, non-personally identifiable diagnostic layout tokens to our server to improve layout parser rules for future updates. No personal driver information or private text is included in diagnostic reports.

3. Android Accessibility Service Usage & Disclosure

In accordance with Google Play's Accessibility API policies:

• The App requires Accessibility Service permission strictly and solely to detect on-screen offer cards displayed by supported gig driver applications.
• The App does not use the Accessibility Service to change user settings without permission, circumvent Android security controls, or record audio or phone calls.
• The App never automatically taps "Accept" or "Decline" on your behalf; all actions remain 100% under driver manual control to ensure Terms of Service (ToS) compliance.
• All screen scanning and optical character recognition (OCR) operate 100% locally on-device without streaming screenshots or image buffers to external servers.
• No data retrieved via Accessibility Services is sold, transferred to data brokers, or used for targeted third-party advertising.

4. How We Use Your Information

We use the collected information for the following purposes:

• To evaluate gig offers against your configured filters and rate thresholds in real time.
• To verify and synchronize your daily evaluation quota and unlocked bonus evaluations across your devices.
• To maintain over-the-air updates for app parser rules.
• To deliver non-intrusive in-app advertisements and optional rewarded video ads through Google AdMob to unlock bonus evaluations.
• To provide customer support and respond to driver inquiries.

5. Advertising & Third-Party Service Providers

We work with trusted third-party service providers who assist in operating the App:

• Google Sign-In & Google Play Services: For secure user authentication and cloud settings backup.
• Google AdMob: For delivering banner, native, and user-initiated rewarded video ads to unlock bonus evaluations. AdMob may collect device identifiers (such as the Android Advertising ID) in accordance with Google's Privacy Policy and Developer Policies to deliver relevant ads, prevent invalid traffic, and ensure frequency capping.
• Voluntary Tipping Platforms (Ko-fi, Buy Me a Coffee): If you choose to tip the developer, external links redirect directly to third-party payment platforms. GigVolt never receives, stores, or processes any banking credentials, credit card numbers, or transaction data from these voluntary platforms.

6. User Account and Data Deletion

GigVolt is designed with user privacy and data autonomy as fundamental priorities:

• Local Data Storage: GigVolt does not maintain user account profiles, passwords, or personal credentials on external cloud databases. When you choose to sign in with Google, your profile details (name and email) and offer card history are stored strictly on your local device.
• Deleting Data Directly on Your Device: Offer cards and evaluation history are stored strictly in local device storage on your phone. You can permanently delete all local account data, preferences, and history at any time by tapping "Sign Out" in the app's Settings, selecting "Clear All Offers" (the trash icon) on the home screen, or uninstalling the application from your device.
• Requesting Data Deletion: If you have previously submitted diagnostic feedback or wish to request the formal deletion of any associated support or email communications, you can submit a deletion request by contacting us at [email protected] with the subject line "Data Deletion Request". All confirmed requests will be processed and permanently purged within 30 days.

7. Security

We implement industry-standard encryption protocols (HTTPS/TLS) for all network communication between the App and our servers. We do not store sensitive payment details on our servers.

8. Children's Privacy

The App is intended for adult independent contractors and gig workers aged 18 and older. We do not knowingly collect personal information from individuals under the age of 18.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the App following any changes indicates your acceptance of the revised policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

GigVolt Support
Email: [email protected]
Website: https://gigvolt.app